Our customer care team are here to help with any query you may have before, during and after purchase.

When your order has been picked, packed and despatched, you will receive an email with your order tracking details so you can monitor your hampers movements with the couriers every step of the way.

If you have any trouble locating your dispatch email, please check your junk/spam just to be sure!

Our Christmas opening hours are the following:

Monday 23rd December: 9am - 5pm GMT

Tuesday 24th December (Christmas Eve): 9am - 1:45pm GMT

Wednesday 25th December (Christmas Day): closed

Thursday 26th December (Boxing Day): closed

Friday 27th December: 9am - 5pm GMT

Saturday 28th December: 9am - 1pm GMT

Sunday 29th December: closed

Monday 30th December: 9am - 5pm GMT

Tuesday 31st December: 9am - 1:45pm GMT

Wednesday 1st January: closed

Thursday 2nd January: 9am - 5pm GMT

Our usual office hours:

Monday - Friday, 9am - 5pm GMT

Saturday 9am - 1pm GMT

Please note Bank holidays may change our opening hours and delivery days.

If you require further assistance, please feel free to email us at [email protected] or use our Livechat within our opening hours to speak to one of our advisors in the customer care team.

You can find out live chat widget at the bottom corner of the website.

Outside of office hours, please email us at [email protected]

Alternatively, we are available on our phone lines during our office hours, our number is 01235 833732.